Service Governance and Reporting Manager to work for our client within the public sector. This is initially a 6 month contract with very good prospects to extend and will be a hybrid role that will be based in Leeds or London.Our client is seeking Service Governance and Reporting Manager to join our expanding Service Management team. In this role, you will work collaboratively with colleagues to deliver meaningful reporting and analytical insight that supports continual service improvement and aligns with wider organisational goals.Responsibilities:Build and maintain strong working relationships with both client stakeholders and internal delivery teams.Demonstrate a solid understanding of service management frameworks, particularly ITIL practices, processes, and procedures.Identify opportunities for enhancement and contribute to the ongoing improvement of service management practices, processes, and procedures to maximise value delivery.Provide support in overseeing the day-to-day running of the reporting function within the Service Management team.Develop, review, and deliver reports covering service performance, key performance indicators, and operational effectiveness in line with agreed client expectations and deadlines.Develop an in-depth understanding of the client''s service landscape and use this knowledge to generate meaningful insights and recommendations.Lead and facilitate stakeholder meetings, presenting analysis clearly and steering discussions around service pe