Summary:Are you a proactive problem-solver who thrives in a fast-paced environment?At South East Water, we provide a vital service to millions. To keep our operations running seamlessly, we need more than just "contract monitors"-we need a strategic relationship builder.As our Operations Contract Support Manager, you will be the primary bridge between our internal teams and our external supply chain. This is a high-visibility, "busy" role where no two days are the same. You will manage a diverse portfolio of 2 to 20 operational contracts, ensuring that our partners don''t just meet their obligations, but actually help us deliver our strategic vision.Main Responsibilities:This is a role for a self-starter. You will have the autonomy to manage your own workload and the initiative to spot risks before they escalate.Stakeholder Diplomacy: You will navigate complex relationships, holding suppliers to account while maintaining the collaborative "win-win" spirit required by NEC4.Performance Engineering: You''ll dive into KPIs and performance data to identify barriers to compliance before they become service issues.Contract Evolution: You will ensure our agreements remain fit-for-purpose, leading negotiations for contract variations as the needs of the business evolve.End-to-End Involvement:From supporting the Procurement team during tenders to working with Legal on compliance, you are the technical expert for operational delivery.About you:Relationship Mastery: A proven track record