Are you tech-savvy, enjoys problem solving and is a people person?Whether you''re a recent IT graduate or a tech-savvy customer service professional looking to step into a more technical role - this could be the perfect opportunity for you.Our client, a well-established business is looking to bring in a confident, people-focused IT Support Executive to join their team and support users across two key sites (Coulsdon and Salfords). This is a brilliant role for someone who''s passionate about IT and enjoys providing hands-on support in a friendly, fast-paced environment.The RoleManage and prioritise all incoming IT support tickets, ensuring timely resolutionHandle change requests, including user access updates, system configuration changes, and permission adjustmentsRespond to help requests, providing user-friendly support and troubleshooting for software and application issuesResolve issue requests, identifying and fixing software faults across the businessProvide hands-on support for hardware, including setup, configuration, maintenance, and replacement of laptops, desktops, phones etcPerform system administration tasks such as onboarding new starters, offboarding leavers, and making changes for role transitionsDeliver support across two business sites via phone, email, and face-to-face, ensuring minimal disruption to usersThe PersonA strong understanding of IT and troubleshooting - either from a degree, a course, or hands-on experienceStrong communication skills and a natura