Service Quality Specialist Required for Prestige Main Dealer in Weybridge, Surrey

- Hours: Monday – Friday, 8am – 5:30pm (1hr lunch) + 1 in 6 Saturday mornings (relaxed rota)
- Location: Weybridge, Surrey
- Salary: £35k Basic + Uncapped OTE £45k

Our client, a leading Prestige Main Dealer in Weybridge, is seeking a Service Quality Specialist to join their aftersales department. This is a brand-new role created to meet the growing demands of their busy workshop.

This is an exciting opportunity to work within a forward-thinking and dynamic team, representing one of the world’s most respected automotive brands. The successful Service Quality Specialist will play a key role in driving workshop efficiency, quality assurance, and technical excellence across the service department.

Key Responsibilities of the Service Quality Specialist:

- Provide day-to-day technical support and guidance to Vehicle Technicians and Service Advisors.
- Ensure workshop processes align with the Vehicle Manufacturer Service Process and manufacturer coding/documentation quality standards.
- Oversee and manage the progression of technical repairs, using manufacturer systems and workshop processes.
- Maintain brand warranty standards and ensure documentation complies with manufacturer requirements.
- Coach and develop team members on the latest systems, procedures, and technologies.

The Ideal Service Quality Specialist Will:

- Have a strong technical background and be highly process-driven.
- Demonstrate excellent attention to detail, especially when carrying out quality checks.
- Be enthusiastic about continuous learning and development in evolving automotive technology.
- Be able to absorb technical information quickly and communicate clearly with the wider aftersales team.

Why Apply£

- Competitive basic salary with excellent uncapped earning potential.
- Opportunity to help shape a new role within a state-of-the-art dealership environment.
- Work with a globally recognised, premium brand.
- Full manufacturer training and support.

This is one of several exciting automotive opportunities in the Surrey area. For more information, or to apply, please contact Tom Wharton at Perfect Placement – your trusted partner in automotive recruitment.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.