Role: Training Coordinator
Hours: Monday to Friday, 9:00am – 5:00pm
Hourly Rate: £14 per hour
 
We are recruiting on behalf of our client, a growing plant hire business, for a Training Coordinator. The successful candidate will support the full administration and coordination of the training department.
 
Main Responsibilities

• Build and maintain strong working relationships with third-party organisations, including IPAF and PASMA.
• Respond to training enquiries promptly and professionally.
• Support reporting of Training Department sales figures.
• Coordinate training courses, including IPAF, PASMA, and additional training services as the business grows.
• Make around 30 warm sales calls daily to existing, lapsed, and renewal customers to generate new bookings.
• Order and manage training consumables and equipment, including PPE, harnesses, refreshments, tea, and coffee.
• Upload completed training records within required timescales to ensure compliance with awarding bodies.
• Enrol delegates and manage all related administration, including bookings and attendance communication.
• Schedule training courses and arrange suitable instructors for delivery.
• Deliver excellent customer service to customers and training delegates.

 
Key Skills & Experience

• Strong organisational and administrative skills.
• Previous customer service experience.
• Experience within a sales, marketing, or training environment.
• Previous experience within the hire industry or knowledge of IPAF/PASMA is desirable.

 
 
 
This is an excellent opportunity for someone with the relevant skills to join a supportive and growing team. Please apply now or give us a call on 01753 687876.