Are you experienced in the insurance industry and looking for a new challenge? We''ve got an exciting opportunity for you to become part of the UK''s largest independent insurance broker, right here in Bury St Edmunds. As an Account Handler, you''ll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience, and a generous bonus structure. Plus, you''ll benefit from our flexible and hybrid working options-because we know the 9-5 doesn''t suit everyone. What You''ll Be Doing You''ll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you. What We''re Looking For We''re open to diverse backgrounds, but here are a few essentials: Insurance industry experience is a must. A positive, proactive attitude and a drive to deliver the best client experience. Curiosity and a willingness to learn-we''ll support you with qualifications like CII or ACII. Confidence in communication, both over the phone and face-to-face. A collaborative spirit and the resilience to adapt in a fast-paced environment. Integrity and honesty-essential in our regulated industry and valued in our culture. What You''ll Get in Return We care about our people and their wellbeing. Here''s a snapshot of the benefits: 26 days holiday plus bank holidays Career ..... full job details .....