OverviewJump on board with an amazing opportunity at Bolton Cares, within our Mental Health Hub, which offers support for people who experience mental ill health. One in ten people are known to experience some level of mental ill health in society, our experienced team work alongside people bringing together a plan of support, skills development, independence, developing new friendships and new experiences, develop essential life skills, coping strategies, and make the most of the support their community can offer.

The role requires an enthusiastic, motivated and person-centred individual with a passion to work as a part of our team, leading high quality services across our Mental Health Hub. This is an exciting opportunity for an individual with drive and determination to succeed. We have the privilege of supporting people on their journey of recovery, helping to find ways to manage their mental health problems while keeping them involved in any decisions made about their support.

About the roleWorking as a Team Leader in Bolton Cares, you have experience leading teams within the health and social care sector, and you will strive to create, lead and develop a positive, open and ''can do'' culture. We would particularly welcome applications from people with experience supporting complex mental ill health. If you can inspire individuals to fulfil their potential and to provide high quality, person-centred support, then this is the role for you.

You will have experience supporting individuals who may have a mental ill health condition, such as psychosis, schizophrenia or personality disorder, who are experiencing short term crisis or long standing complex mental ill health. You will be supporting people who are experiencing a point in their lives where having skilled and caring support is needed within either our non-clinical crisis setting, our recovery setting or our supported living settings. You will be resilient and be able to remain calm in situations that may challenge you. Support will be driven by making sure we work with people’s strengths and work towards achieving positive development outcomes. You will support people in every area of life, including accessing their local community, attending appointments, with meal preparation, maintaining their living environment, medication management, budgeting etc.

Fulfilling the role in a person’s life with a never give up approach, your role will compliment that of a wider mental health support network, working alongside GMMH Community Mental Health Teams / Home based Treatment Teams.

The service operates 24 hours a day, 365 days a year, and you will work flexibly to meet the needs of the people we support, our teams and our services.

Please note – We are currently unable to offer visa sponsorship.

Experience and skills required

Minimum two years’ experience leading teams within the health and social care sector.

Minimum two years’ experience supporting complex mental ill health.

Experience in assessing referrals to a service, including screening and creation of support documents

Able to listen with patience and compassion, highly motivated to deliver outstanding care and support.

Understand that people communicate in different ways

Ability to remain calm in your approach when a person is in crisis

Flexible and adaptable to change in unpredictable situations

A positive, upbeat personality that gives out good vibes and shows resilience, with a drive to motivate others to be their best

Good communication skills, both verbal and written

Ability to use a computer, IT literate and able to adapt to various recording and reporting systems

Ability to develop supportive relationships, promoting independence and wellbeing.

Must be able to drive and have access to a vehicle

Responsibilities

Taking a lead role in ensuring support is person centred, with people’s needs at the heart of all we do, being driven to make a difference to people’s lives

Developing and maintaining positive working relationships with existing key stakeholders

Ensuring compliance in line with CQC regulations and local contracts

Completion of probations, supervision and appraisals within your team

Completing observations of working practices within your team

Allocation of training and development opportunities to your team

Planning and preparing rota systems which deliver efficient, person-centred support

Ensuring health and safety compliance

Quality auditing of finances, medications and daily records

Updating and upkeep of support plans and risk assessments

About youAre you enthusiastic and innovative with an ability to use your initiative who has vast experience of social care? Do you want to make a positive contribution to people’s lives?

We are particularly keen to hear from those individuals who have previous experience of support work for people with mental health diagnosis, above all, you will share our values and commitment to delivering public benefit to the people we serve.

Job detailsJob Type: Full-time

Pay: £28,511.42 per year

Benefits

Additional leave

Bereavement leave

Company events

Health and wellbeing programme

Location and requirements

Ability to commute/relocate: Bolton BL2: reliably commute or plan to relocate before starting work (preferred)

Experience: leading teams within the health and social care sector : 2 years (preferred)

experience: supporting complex mental ill health: 2 years (preferred)

Licence/Certification: Driving Licence (preferred)

Care Certificate (preferred)

Mental Health Awareness Qualification (preferred)

Health and Social Care Level 3 (required)

Work authorisation: United Kingdom (required)

Location: Bolton BL2 (preferred)

Work Location: In person

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