We''re currently recruiting for a passionate and proactive Housing Officer to deliver a professional, high-quality mixed tenure service on a full-time, temporary basis for approximately 2 months.In this role, you''ll be accountable for managing a diverse range of housing management challenges including Anti-Social Behaviour, housing and neighbourhood issues, contractual breaches and changes, fraud, and safeguarding. Our client is looking for someone who can play a key role in ensuring neighbourhoods are safe, well-managed, and responsive to customer needs.Your duties will include:Effectively and proactively managing a complex caseload whilst seeking creative solutions to achieve positive outcomesContributing to shaping sustainable communities and developing an environment that is safe and inclusive for our customersFulfilling our landlord responsibilities, including adherence to our policies and procedures, as well as all regulatory and legislative requirementsTaking a pro-active approach to health and safety and complianceProviding an excellent customer experience which contributes to us achieving 90% customer satisfactionWorking in collaboration with colleagues from across the locality to conduct a programme of routine checks and deliver improvements to our homes and placesBuilding and maintaining relationships with key stakeholders and partner agenciesWe''re looking for candidates with:Excellent customer service and people skillsExperience of prioritising and organising a