FLS Engineer Grade 2 Location: Maintenance Service Centre, 2nd Floor, Hatfield Pay: 15.99per hour + and x2 6 months rolling contract Hours: Shifts between the hours 07 00 (7.5hrs Shift) with 30 Minutes Lunch flexibility on hours may be requested Your duties will include: - Filtering, visually inspecting, testing and cleaning various device types of IT equipment Including, Laptops, Desktops, Screens, Handheld and Mobile devices etc. Carrying out configuration software builds and repairs on various customer devices. Work includes software builds, software updates, repairs, diagnostic fault finding and preparing kit to be shipped to various customers. The right candidate will have experience in configuration software builds, problem solving and fault finding, Laptop and Desktop repairs, be familiar with software and hardware components of tablets, desktops and laptops. Logging issues and closing calls on the company computing system. Liaising with internal teams whilst building relationships. You will escalate any issues to the supervisor that may affect delivery to our customers, you will be extremely well organised in your approach to asset tracking and traceability of those assets. You will be an excellent communicator and deliver against the core values of Field and Lifecycle Services. You will embrace change and be an advocate of our values. Main Responsibilities Troubleshooting incidents, software and hardware Resolution of software and hardware issues (laptop, desktop, m