Quality Improvement and Regulation Manager

Barchester Healthcare is looking for a Quality Improvement and Regulation Manager to support their mission of delivering good and outstanding services across their care homes and hospitals. The role involves conducting Quality Improvement Reviews, writing reports, providing assurance to the Board and Executive Team, and leading key quality improvement projects.Main duties of the job

The Quality Improvement and Regulation Manager will be responsible for conducting Quality Improvement Reviews across a portfolio of services, using data and intelligence to identify risks and opportunities. They will write reports and create action plans to support services in meeting regulatory requirements, as well as provide assurance to the Board and Executive Team on quality and compliance. The role also involves coaching and mentoring General Managers and Hospital Directors, covering the Regulation Duty Desk, and staying up to date with regulations, standards, and best practice guidance.About us

Barchester Healthcare is a leading provider of care homes and hospitals in the UK. They are committed to delivering high-quality, person-centred care and support to their residents and patients. The organisation has a strong focus on quality improvement and regulation, and the Quality Improvement and Regulation Manager will play a key role in driving these efforts across the organisation.Job responsibilities

Quality Improvement and Regulation ManagerAre you passionate about driving quality in health and social care? Do you have experience in regulation, quality improvement, or inspection frameworks? Barchester Healthcare is looking for a Quality Improvement and Regulation Manager to support our mission of delivering good and outstanding services across our care homes and hospitals.What you''ll doConduct Quality Improvement Reviews across a portfolio of services, using data and intelligence to identify risks and opportunities. Write reports and create action plans to support services in meeting regulatory requirements. Provide assurance to the Board and Executive Team on quality and compliance. Coach and mentor General Managers and Hospital Directors through support visits to help them deliver their improvement plans. Cover on rotation the Regulation Duty Desk, handling incoming regulatory correspondence and ensuring timely, effective responses. Stay up to date with regulations, standards, and best practice guidance sharing learning across the organisation. Lead and deliver key quality improvement projects, including resources, workshops, and policies.About you

Background in health or social care regulation, quality improvement, or inspection frameworks (essential). Strong analytical and audit skills able to review evidence and assess against required standards. Excellent written and verbal communication skills, with confidence in report writing and influencing. A self-starter who can work independently, manage a varied workload, and support colleagues across different regions. Full driving licence and willingness to travel weekly with some overnight stays.Registered healthcare or social care professional. Experience working in a matrix management environment.At Barchester, we live by our values: Respect, Integrity, Passion, Empowerment, and Responsibility. You''ll be part of a supportive central team that makes a real difference to the quality of care across the organisation. In return, we offer:A competitive salary package. Opportunities for personal and professional development. The chance to influence and improve care standards at a national level.If you''re motivated by quality improvement and want to make a meaningful impact, we''d love to hear from you.Person Specification

Qualifications

A background in health or social care regulation, quality improvement, or inspection frameworks is essential. Strong analytical and audit skills, excellent communication skills, and the ability to work independently and manage a varied workload are also required. A registered healthcare or social care professional and experience in a matrix management environment are desirable.Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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