Job Title: Access Administrator Location: Uttoxeter, UK (Onsite 5 Days per Week)Day Rate: £150 (Inside IR35) Start Date: Immediately Job Type: ContractWe are seeking a detail-oriented Account Access Administrator to support a high-volume user access management process for a large-scale digital platform with a substantial active user base. This role is ideal for someone with strong organisational skills who can efficiently manage access requests while maintaining accuracy and meeting strict SLAs.The RoleYou will be responsible for managing user account reactivation and access reset requests, ensuring that access is restored securely and efficiently. This position requires a proactive individual who can handle a steady flow of tickets, verify user information, and maintain a clear audit trail of all actions taken.Job Responsibilities/ObjectivesProcess account reset and reactivation requests in a timely mannerVerify user details prior to granting accessEnsure all requests are handled in line with agreed SLAsManage a consistent volume of tickets (approximately 50 per week)Maintain accurate records and audit logs of all activitiesCommunicate effectively with end users regarding their requestsRequired Skills/Experience The ideal candidate will have the following:Strong administrative and organisational skillsExperience working with ticketing systemsExcellent attention to detailAbility to manage high-volume workloads efficientlyStrong communication skills when interacting with end u