Assistant Team Manager - First Contact Team (Adults Services) Newport
Assistant Team Manager - Adults Services Newport City Council £40 per hour Hybrid working (2.5 days in the office) An exciting opportunity has arisen for an experienced Assistant Team Manager (or strong Senior Social Worker ready to step up) to join the Adults First Contact Team at Newport City Council. This is a fast-paced and rewarding service that delivers the Information, Advice and Assistance (IAA) function-acting as the front door to Adult Services. The team plays a crucial role in triaging safeguarding concerns and Public Protection Notifications (PPNs), ensuring timely and proportionate responses to individuals in need. The Role: Supporting and overseeing Social Work Assistants within the First Contact function Triaging safeguarding referrals and PPNs with confidence and sound judgement Providing clear, strengths-based decision-making at the front door Undertaking some assessment work and urgent visits where required Offering guidance, oversight, and leadership within a busy duty environment Flexibility: For the right candidate, this role can initially be considered as a generic Social Worker post for 6-8 weeks, providing an excellent opportunity to step into the service and demonstrate capability before transitioning into the Assistant Team Manager responsibilities. About You: Qualified Social Worker with Social Care Wales registration Strong experience within Adults Services, ideally including safeguarding Confident in decision-making within fast-paced front do
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