Branch ManagerLocation: St AlbansSalary: Up to £65,000 + Company Car + BonusAbout the Role Our client is seeking an experienced and commercially driven Branch Manager to lead a busy and successful builders merchant branch. This is a key leadership role responsible for driving sales growth, managing day-to-day operations, and delivering outstanding customer service to a wide range of trade and retail customers.Key ResponsibilitiesSales and Commercial PerformanceLead from the front in driving branch sales and profitabilityDevelop and implement local sales strategies to grow market shareBuild and maintain strong relationships with key trade customersMonitor KPIs, margins, and performance to ensure targets are achievedLeadership and Team ManagementManage, motivate, and develop a high-performing branch teamSet clear objectives and support team members to achieve their goalsConduct regular performance reviews and provide ongoing coachingFoster a positive, customer-focused cultureOperations and ComplianceOversee all day-to-day branch operations including stock control and logisticsEnsure compliance with company policies, health and safety regulations, and industry standardsMaintain high standards of housekeeping and branch presentationCustomer ServiceDeliver an exceptional customer experience at all timesResolve escalated customer issues quickly and effectivelyPromote a proactive and solutions-focused approach within the teamAbout YouProven experience in a builder''s merchantStrong