Senior Pensions Technician - Administrator Home-Based (UK)Salary - upto £45,000 plus benefits Please note: This role requires enhanced security clearance. A minimum of 5 years'' continuous UK residency is essential.Our consultancy client is seeking Senior Pensions Technicians to support their operations team with complex Defined Benefit (DB) casework. Alongside strong knowledge of DB pension calculations, you''ll be passionate about driving process improvements, supporting operational readiness, and fostering a positive training and coaching culture - continually improving the customer experience.Key ResponsibilitiesManage and support complex casework, including high-value cases and complaintsProcess scheme events in line with agreed procedures, deadlines, and costings for non-standard workLead and contribute to cross-functional projects with key internal stakeholdersRepresent the team in wider business initiatives and activitiesTest, validate, and sign off calculations and processes in line with SLAs and scheme rulesUse data and insight to identify opportunities to enhance customer experience and operational efficiencyDesign and implement process improvements to support continuous improvementSkills andamp; ExperienceStrong expertise in DB pension schemesProven experience performing manual and complex pensions calculationsCompetent in Microsoft Excel (including VLOOKUPs; macros advantageous)Ability to spot process improvement opportunities and drive changeExperience in suppor