Role: Workforce Labour Resourcer What you will do: Managing the end-to-end induction process for internal and external personnel Develop a strong understanding of our fleet and labour trades, and industry competencies Data entry on to internal data management system/App Handling confidential data in line with GDPR and other policies Manage Inbound and outbound calls to external site personnel Relationship building with external and internal personnel Assist with implementing effective workforce planning strategies to ensure the timely placement of Operatives based on project needs Managing customer expectations / Customer service communications via telephone and emails Working between the workforce Managers, external on-site personnel, project management teams and on-site management teams to ensure effective communication and smooth operation. Promote clear and consistent communication among all stakeholders (both internal and external), ensuring that information flows seamlessly and any issues are addressed promptly Identify and resolve operational challenges proactively Developing a significant increase in labour candidate database in line with KPIs Success Enablers: Independent self-starter Strong decision-maker Able to work under pressure in a fast-paced environment Extremely high attention to detail with a passion for getting it right first time Results-driven team player working towards team targets Strong communicator across all mediums in high-volume