Service Manager - Domestic Abuse
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Domestic Abuse Service in Hackney Sounds great, what will I be doing? As Service Manager, you will provide strategic leadership and operational oversight across Hestia''s Hackney Domestic Abuse Services, including multiple refuge properties and community-based resettlement support. You will lead a high-performing team of refuge workers, children and family workers, and managers to deliver safe, trauma-informed, and person-centred services for women and children fleeing domestic abuse. You will champion an empowering, anti-racist, and intersectional feminist approach, ensuring service users are supported to rebuild their lives, develop independence, and achieve positive outcomes. The role requires oversight of safeguarding, service quality, compliance, performance, and contract delivery, while ensuring that women and children remain at the centre of all support planning and service development. You will be responsible for the day-to-day management of six dispersed refuge properties, maintaining safe, secure, and welcoming environments that meet Hestia''s Psychologically Informed Physical Environment (PIPE) standards. Working closely with local authorities, housing providers, commissioners, ..... full job details .....
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