SRM Recruitment are working with a well-established in Stevenage who are looking to bring a Sales Administrator into their close-knit team. This is a varied, fast-paced role that would suit someone who enjoys being at the heart of day-to-day operations, supporting customers, suppliers and internal colleagues.You''ll play a key part in ensuring orders are processed smoothly from start to finish, providing a high level of service and keeping everything running efficiently behind the scenes.Key ResponsibilitiesManaging incoming sales orders through the internal system, ensuring accuracy and timely progressionCoordinating product availability to meet customer booking and delivery requirementsActing as a first point of contact for customers, handling calls and emails professionally and confidentlyResolving queries and issues, including order amendments, returns and credit requestsLiaising with external suppliers to place orders, chase deliveries and confirm availabilityGathering and updating customer informationSupporting the wider team with general administrative tasks as requiredAbout YouHighly organised with the ability to juggle multiple tasks and manage your own workloadConfident communicator, comfortable speaking with customers, suppliers and colleaguesExperienced in a busy office, sales administration or transactional environmentDetail-focused with a proactive, solutions-led approachHappy working as part of a small team while also comfortable taking ownership of tasks indep