We are recruiting for a skilled Application Support Officer to join their Revenues and Benefits Application Support team. This is a contract role offering hybrid working, with flexibility based on your experience, location, and responsibilities. This is an excellent opportunity for someone with strong technical experience in the NEC Revenues application, particularly system administration, to contribute to the day-to-day operation and development of essential digital services. The Role Provide day-to-day support and maintenance for the NEC Revenues system, including managing system access, parameters, and batch scheduling. Support major processes such as revenues recovery batch work, and contribute to the rollout of new NEC modules (e.g., CA-SPA, Email Connect, Integration Hub). Deliver technical expertise to the business via a support desk function, resolving incidents and service requests efficiently. Ensure system uptime, performance, and data integrity, working proactively to prevent downtime and service disruption. Carry out application configuration, upgrades, and maintenance tasks. Work collaboratively with internal stakeholders and third-party suppliers to ensure timely delivery of updates, enhancements, and fixes. Support change requests, including adjustments required by legislation or operational needs. Maintain documentation, standards, and internal procedures to support compliance and quality. Key Requirements Extensive hands-on experience with the NEC