Service Operations CoordinatorTemporary on-going role with the opportunity to go permanent. Weekly Pay Poole (moving to Bournemouth Airport area in 2026)4 on / 4 off shift pattern (including weekends and bank holidays)Hybrid working available after trainingShift Patterns: 06:00-17:30, 07:00-18:30 or 08:00-19:30We''re looking for a highly organised Service Operations Coordinator to support a critical maintenance contract within a fast-paced operations environment.This role is all about fault coordination, problem-solving, and keeping things moving. Working closely with field engineers, contractors, and key stakeholders to ensure faults are logged, managed, and resolved within strict timeframes.What you''ll be doing:Taking inbound calls from engineers, contractors, and customersLogging, managing, and allocating faults using multiple systemsPrioritising urgent and time-sensitive issuesCoordinating engineers and third parties to optimise performanceManaging inboxes, system updates, reports, and handoversReducing duplicate and outstanding faults wherever possibleCommunicating clearly with teams and escalating when requiredWhat we''re looking for:Strong administration or coordination experienceExcellent organisation and attention to detailConfident communicator (written and verbal)Calm under pressure in a busy environmentComfortable using MS Office and learning new systemsProactive, positive, and able to work independentlyWhy apply?Hybrid working once trainedSupportive team environ