We re seeking a proactive After Sales Advisor to support our client''s service and warranty operations on a 12 week temporary leading to permanent basis This role also provides occasional support to the purchasing team. Location: Loughborough (Hybrid/Work from Home) Hours: 2 3 days per week (Mon Wed, 8am 4:30pm) however will be looking to move full time in the future Key Responsibilities: Manage after-sales data and databases (warranty, complaints, service contracts) Provide updates and support to customers on orders and service status Run weekly reports and maintain customer price lists Arrange returns, credits, and invoice processing via 1Link Support approved service provider training and documentation Assist with stock orders and monitor supplier delivery timelines Handle warranty parts orders, certifications, and associated documentation Promote quality, safety, and environmental standards If you''re organised, customer-focused, and experienced in after-sales or service support, we d love to hear from you.