LandD Specialist (Training and Competency)Job Title: LandD Specialist (Training and Competency)Location: TadworthSalary: CompetitiveEmployment Type: FTC - 12 monthsAbout the Opportunity: Our client, a dynamic organisation committed to the development and growth of its employees, is seeking an LandD Specialist (Training and Competency) to play a pivotal role in managing operational and regulatory training for all customer-facing departments. This is a fantastic opportunity for an enthusiastic professional who thrives in a fast-paced environment and is passionate about driving positive customer outcomes through effective learning solutions.Key Responsibilities:Own and deliver the Customer Outcomes Induction experience, ensuring all new hires are equipped with the necessary skills from day one.Design and facilitate operational and technical training for customer-facing roles, adapting to various learning styles.Conduct learning needs analysis to identify training opportunities within departments, leading to enhanced performance and customer satisfaction.Provide 1:1 coaching sessions with employees to foster their development and ensure strong customer outcomes.Collaborate with stakeholders at all levels to drive effective learning solutions across the organisation.Develop engaging learning aids and bite-sized sessions to support knowledge development at different attainment levels.Proactively improve LandD operational training processes and support the wider development ..... full job details .....