Are you passionate about travel and delivering exceptional customer service? We have an exciting opportunity for a Customer Service and Post Sales Executive to join a growing travel business based in Leeds!If you''re highly organised, love problem-solving and thrive in a fast-paced environment where no two days are the same, this could be the perfect next step in your travel career.You''ll play a vital role in ensuring customers enjoy a seamless experience from the moment their holiday is booked right through to their return home.The RoleAs a Customer Service and Post Sales Executive, you''ll be the go-to person for all things post-booking, ensuring every detail is taken care of and customers receive outstanding service throughout their journey.Your responsibilities will include: Managing post-booking enquiries, amendments, upgrades and cancellations. Preparing and issuing travel documentation, including road books. Liaising with suppliers to manage booking changes and resolve queries. Keeping customers informed of schedule changes and important travel updates. Investigating and resolving post-travel enquiries. Maintaining accurate booking records and delivering excellent customer aftercare.What We''re Looking For Previous experience in travel, customer service or post-sales support. Excellent organisational skills and strong attention to detail. A confident communicator with a genuine passion for helping customers. Ability to multitask and prioritise in a busy environment. ..... full job details .....