Plug into Fujitsu-your next role is just a click awayReed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Engineer at their Birmingham site.1st Line WAN Network Engineer - Birmingham (On-site) £15/hr Temp ContractStart Date: ASAP - 6 month rolling contractWorking Pattern: Monday - Friday: 9am - 5pm The Opportunity: Are you ready to take the next step in your networking career? Whether you''re an experienced 1st Line Network Engineer or looking for a fresh challenge, this is your chance to join a dynamic 24/7 operations team supporting a global customer WAN estate.This role is ideal for someone with a solid foundation in networking who''s eager to grow into more advanced technical roles. We''ll support your development every step of the way.What You''ll Be DoingAct as the first point of contact for WAN-related incidents and alertsPerform triage, basic configuration, and 1st line troubleshootingMonitor and maintain global network infrastructureEscalate complex issues while maintaining ownership and accountabilityCollaborate with 2nd and 3rd line teams to build your skillsEngage with internal and external third partiesKeep documentation accurate and up to dateWhat You''ll BringPrevious experience in a 1st line supportKnowledge of: Routing and Switching (ideally CCNA-level)Strong communication and problem-solving skillsA proactive, "right first time" mindsetWhere to ApplyApply now with your most up-to-date CV. A member of the Reed tea