Salary: £32,800 - £39,960 per annum, depending on experience Hours: 35 hours per week Contract: Permanent Location: Worcestershire Job Reference Number: 1618 At Cranstoun, we are always in search of talented and experienced individuals to join our team. An exciting opportunity has arisen for an Operations Manager for the Worcestershire Drug and Alcohol Service, within our Criminal Justice Team. You will be part of the Worcestershire leadership team and support the County Manager to deliver a safe, effective, and efficient service to our current and future service users. You will line manage a team of Key Workers. Amongst other duties you will support individuals development, support personnel matters, listen, respond, and care about staff and service user wellbeing, oversee performance of your wider team, manage the operational flow of your team, maintain high standards of practice, and support your team to achieve wider service targets. The successful candidate will have proven effective leadership and/or supervisory experience. You will need to demonstrate effective communication and organisational skills and have the ability to manage change whilst working to deadlines. You will need to be confident working with external agencies and deliver learning sessions to your team and other agencies where required. You will need a key eye for detail as part of your role will be to review incidents, ensure compliance with clinical audits and create plans to respond to recommendation