IT Team LeaderLocation - ShrewsburyHybrid working with an expectation of 2 days per week on-siteReporting ToHead of Digital and AnalyticsOverviewWe are seeking an experienced and hands-on IT Team Leader to join the business at a pivotal moment of transformation. With new private equity ownership and significant investment in IT, this is a rare opportunity to help shape the future of technology within a growing European organisation.The company operates 23 sites across Europe, including the UK, Ireland, Spain, France, the Netherlands, and Belgium, and is undertaking a major transition from on-premise technology to cloud-based solutions.This role will play a key part in ensuring IT is a trusted partner to the wider business, building strong relationships across departments and supporting ongoing growth and change.Key ResponsibilitiesLead and support the delivery of IT services across the business, ensuring a secure, reliable, and high-performing IT environment.Report to the Head of Digital and Analytics, contributing to IT strategy, governance, and technology roadmaps.Build strong, collaborative relationships with stakeholders across all departments, acting as a trusted IT partner to the businessLine-manage a small onshore team consisting of:1 Infrastructure Engineer1 IT Support EngineerManage and support an offshore front-line IT support team, ensuring service quality, performance (SLAs), and continuous improvementAct as a technical escalation point for complex infrastructure,