A leading Facilities Management provider is seeking an experienced Reactive Facilities Team Leader to join their team at HMP Long Lartin on a full-time, permanent basis.

The successful candidate will be responsible for overseeing the day-to-day delivery of reactive maintenance services, supervising a team of engineers and maintenance operatives, coordinating workloads and ensuring all works are completed safely, efficiently and within agreed timescales.

Responsibilities

• Supervising and coordinating a team of engineers and maintenance operatives delivering reactive maintenance works.

• Managing and prioritising maintenance requests to ensure contractual KPIs and service levels are achieved.

• Allocating jobs, monitoring progress and ensuring works are completed to the required standards.

• Responding to emergency maintenance issues and minimising disruption to site operations.

• Ensuring compliance with health and safety legislation and safe working procedures.

• Supporting the Facilities Manager with resource planning, workload management and operational performance.

• Maintaining accurate maintenance records and updating jobs using CAFM systems.

• Identifying recurring maintenance issues and implementing improvements.

• Liaising with clients, contractors and internal teams to ensure smooth service delivery.

• Conducting inspections and quality checks on completed works.

• Managing team performance, approving timesheets and supporting continuous improvement.

Requirements

• Previous experience in a supervisory or team leader role within Facilities Management, building services or maintenance.

• Experience managing reactive maintenance activities and coordinating multiple workloads.

• Good technical knowledge of building fabric and mechanical and electrical maintenance.

• Strong understanding of health and safety legislation and safe working practices.

• Experience using CAFM systems to manage and monitor maintenance works.

• Excellent organisational, communication and problem-solving skills.

• Proven ability to lead, motivate and manage a team.

• Ability to prioritise workloads and work effectively under pressure.

• Experience within a prison, healthcare, defence or other regulated environment would be desirable but is not essential.

• Ability to obtain prison security clearance.

What''s on Offer:

• 39 hours per week, working across a 7-day rota.

• Ongoing training and professional development.

• Opportunity to work within an established Facilities Management organisation.

This is a permanent position, and Coleman James are acting as an Employment Agency.