Customer Service and Sales Support RepresentativeLocation: Guildford - free parking Contract Type: Temporary (6 months) to PermanentPermanent Salary: 28,000 - 30,000 per monthHourly Rate: 14.35 - 15.38Working Pattern: Full Time, Mon - Fri, office based, 37.5 hours per week Are you experienced in Customer service or Sales support and immediately available for work?Our client, a Global organisation in the retail industry, is seeking a dynamic and dedicated Customer Service and Sales Support Representative to join their thriving team. This is an exciting opportunity to be part of a well-known brand that values its culture and invests in the growth of its team members.Key Responsibilities:Provide exceptional customer service to both internal and external customers, ensuring all inquiries are handled with the utmost professionalism.Respond to incoming calls within three rings and emails within 24 hours, maintaining the organisation''s high standards of service.Accurately enter orders in a timely manner and maintain customer master data.Review and process new accounts in SAP swiftly, ensuring all information is correct and complete.Assist customers with inquiries related to shipments, credits, returns, repairs, and product support.Enhance the customer experience across B2B and B2C portals.Foster strong internal relationships within the organisation globally.Generate daily and monthly reports in accordance with established standards.Maintain an organised and clean working ..... full job details .....