NEW VACANCY! (PK9368)

ACCOUNT MANAGER

WEST YORKSHIRE

Office Based Monday to Thursday 9am - 5.30pm / Friday 9am - 5:00pm

- SALARY DEPENDING ON EXPERIENCE (OTE -38K - -50K) + Pension + Benefits Package + 23 Days Holiday + Bank Holidays Rising To 28 Days with Length of Service

Benefits:

• Achievable Bonus Scheme - Team & Company performance based
• Year End Bonus
• Growth Shares
• Personal Development Programmes
• Personal Accident Insurance 3X Salary
• Free Life Insurance
• Private Medical Insurance (Including Family)
• Free Annual Flu Vaccination
• Complaints reward scheme
• 8 Weeks Full paid Maternity Leave
• Free Cash Plan
• Salary Sacrifice for Bikes
• Salary Extras Platform - Discounted Gift Cards, Team Clubs, Corporate Perks, Gym Scheme, Discounted Cinema
• -50 Birthday bonus or the day off
• Summer Functions & Nights Out

My client is one of the UK''s leading specialists in packaging solutions, supplying major brands and manufacturers across the food, beverage, household and personal care markets. With decades of industry expertise, they pride themselves on offering high-quality printed films, laminates and sustainable packaging formats that meet the ever-evolving needs of a modern production environments.

They invest heavily in innovation, quality and people, ensuring their products not only perform to the highest standards, but also support customers with improved efficiency, reduced waste and environmental responsibility.

With a culture built on continuous improvement, professional development and customer excellence, they offer a stable, forward-thinking workplace where employees are encouraged to grow, contribute ideas and take pride in delivering outstanding results. They are looking to recruit an Account Manager to join their team. The role is to work within the Customer Business Manager team to look after their broad range of customers, securing their business and looking to grow relationships and further opportunities with them.
You would support the customer and represent them internally, managing their requirements, stock, orders and proactively sharing market information.

Essential Requirements:

• Previous Experience in Account Management / Customer Service - Training will be provided on product the products
• Driving licence - the role will include travel to client sites approx. 4 days per month

The Role / Responsibilities:

• Be the customers first point of contact and represent them internally.
• Offer a first-class customer service experience by maintaining and developing long term relationships with key customers and accounts across many levels.
• Visit customers regularly and continuously keep them up to date with market and product updates.
• Effectively manage customer''s stock levels by using forecasts, proactively plan raw materials, explore alternative materials and provide stock recommendations and advice.
• Develop and implement strategic plans to add value to both the customer and business.
• Identify ways to grow customer accounts through new business opportunities.
• Work cross-functionally with the internal team to ensure key timelines are hit and projects are working seamlessly.

Requirements:

• Driving Licence and own transport is essential pool cars are available for customer visits.
• Have the right attitude and values are just as important to contribute to their high-performance culture.
• Ability and high willingness to travel to customer account meetings with potential overnight stays. (approx. 4 times a month)
• Proven experience, skills and knowledge in a Customer Service/Account Manager role.
• Ability to build strong collaborative relationships both internally and externally with key customers and accounts.
• Highly customer focused, strong commercial acumen and communication skills.
• Strategic thinking and planning, with strong decision-making skills.
• Confident working with key Microsoft Office and ERP applications.
• Keen management and leadership skills (desirable).
• Packaging industry experience, skills and knowledge (desirable but not essential).