A well-established and growing business within the digital printing sector is seeking a proactive and customer-focused Sales Coordinator to join its commercial team. This role sits at the heart of the customer journey and is ideal for someone who enjoys being the first point of contact, building strong customer relationships and supporting sales activity in a fast-paced environment. Alongside core order processing and account administration, the role offers clear scope to identify and act on cross-sell and up-sell opportunities at the point of order. Job Title: Sales CoordinatorSalary: Up to 28,000, depending on experience + bonusLocation: On-site with hybrid working (1 day from home per week)Type: 12-month Fixed Term Contract, full-time You will handle inbound customer enquiries by phone and email, manage sales orders through internal systems and ensure a smooth handover to warehouse and dispatch teams. Working closely with sales, finance and returns colleagues, you will play a key role in delivering a consistently high level of customer service. Responsibilities include but are not limited to:Act as the first point of contact for inbound customer calls and emailsProcess and manage customer orders through the web shop and SAP systemIdentify and action cross-sell and up-sell opportunitiesBuild and maintain strong working relationships with customer contactsComplete day-to-day account administration including credits, invoicing and delivery queriesMonitor courier information,