Our client, a freight forwarder is looking for a Trainee Freight Executive to join their office in  Grays.

The role

This is a junior position in our export team, suited to someone early in their career who wants to learn the freight forwarding business properly.

You will start by supporting the experienced operators on the desk — arranging shipping documentation, chasing paperwork and keeping shipment records up to date. Assisting the documentation supervisor with all necessary tasks

As you learn, you will take on more of the work yourself, and could lead to handling your own trade lane

We will train, what we need from you is a willingness to learn, attention to detail, and the sense to ask when you are unsure rather than guess.

What the job involves

• Helping to manage queries to the right person
• Keeping shipment details accurate and up to date
• Chasing customers and suppliers for documents and information
• Filing paperwork and keeping records in order
• Answering straightforward queries from customers and overseas agents by phone and email
• General support to the export team

What we're looking for

Essential

• A genuine interest in learning freight forwarding and shipping
• Accurate and careful with detail — a lot of this work is about getting information right first time
• Organised, and able to keep on top of several things at once
• Good written and spoken English — able to write a clear, professional email and speak confidently to customers on the phone
• Friendly and polite, and happy working as part of a small team
• Comfortable with Microsoft Office packages
• Willing to ask questions and take direction