Customer Success Executive Drive Impact for Leading FMCG Brands - Leeds Hybrid Working We re partnering with a brilliant FMCG field marketing agency that works closely with major household-name brands to improve how products perform in grocery retail. By combining data-led insight, industry expertise, and a nationwide field network, they help clients fix issues fast, grow distribution, and drive measurable in-store results. They now have an exciting opportunity for a Customer Success Executive to join the team, working on-site with a major FMCG partner and playing a key role in shaping strategy, driving performance, and managing day-to-day delivery. This is a varied, high-impact role blending data analysis, commercial thinking, relationship building, and operational ownership perfect for someone who loves solving problems, spotting opportunities, and working closely with clients. What you ll be doing Work on-site with the client s senior team (3 days per week) to understand priorities, share insight, and align on strategy. Build trusted relationships across the account, becoming the go-to contact for day-to-day support and longer-term planning. Use advanced retail analytics to identify issues, trends, and commercial opportunities across grocery retail. Work with a third-party field team (2,800+ people nationwide) to brief activity, set targets, track performance, and drive best-in-class execution. Manage the full lifecycle of in-store activity from briefing and