Data Centre Shift Leader - Harlow My client is the global leader in real estate services and leverages the industry''s most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Role Summary and ResponsibilitiesManagement of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staffWork with management to ensure training plans are in place and implementedMaintain the image, appearance and professional standing of the technical team at all timesSupervision of technical MandE shift team and senior technical representative out of hours.Act as point of contact for technical service deliveryPlan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM''s / CM''s and reactive work orders within defined SLA''s; highlight any concerns to TSMEnsure high degree of communication at shift handover via verbal handover period, shift log book, email and status boardLiaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling cardAct as Authorised Person for control of work Permit to Work System Carry out electrical switching operations on systems within Change Control Process and authorisation limits to agreed switching programmesLead in shift training by scenarios and lessons learnt; knowledge from OandM''s I site drawings. Operate critical plant where authorisedEnsure ..... full job details .....