Head of Field Service and Workshop Operations Shape the future of field and workshop excellence at Siemens. Lead the people, processes and performance that keep our operational delivery strong and customer-focused. As Head of Field Service and Workshop Operations, you will drive operational excellence at our Hebburn site and across Field Services. You will lead a multidisciplinary team to deliver safe, efficient and high-quality field and workshop operations aligned with Siemens'' strategic goals. This role centres on strong technical leadership, safety, people development and continuous improvement. This role places people, safety, and continuous improvement at its core, making it an exceptional opportunity for a technically strong and people-focused leader. Role and Responsibilities Manage operational resources, people, plant, materials and tools to meet delivery targets within budget. Lead technical excellence across field and workshop processes, working methods and quality standards. Contribute to business strategy and advise Product Line Management on new portfolio implications. Oversee quality assurance, including performance measures, quality control and timely NCR reporting. Drive continuous improvement and best-practice initiatives across teams. Develop and maintain effective cross-functional processes. You Will Be Required To Manage employee safety and wellbeing, using available welfare tools and support services. Conduct proactive resource