Business Operations Lead - E-commerce Platform MigrationMy market leading retail company is looking for an experienced Business Operations Lead with 10yrs exp overseeing e-commerce operational activityOur client is moving from a legacy system to Shopify as its e-commerce platform so knowledge of managing business operations associated with this platform migration is essentialThis is a hands-on role but you will be expected to coach others in e-commerce business ops. Ideally you will have knowledge of areas such CMS, Merchandising or Promotional tools and not just CRM and CRO.The Business Operations Lead oversees all eCommerce operational activity across brand websites governing brief templates and processes and working with outsourced partner to ensure quality, accuracy and that SLAs are met. The role will drive continuous improvement to ensure best practices are in place, efficiencies are realised and new features/functionality is adopted and utilised across the sites to drive consumer experienceEssential SkillsProven track record in managing digital operations at scale (10 years experience) within an e-commerceIs still very much a hands on business operations lead within e-commerceHas worked on projects where a legacy e-commerce platform had been migrated to ShopifyDeep understanding of eCommerce platforms including CMS systems, promotional tools and other digital experience capabilityExperience working with an outsource partner ensuring SLAs are met and best practice is ..... full job details .....