Sales Administrator

Wolviston Management Services are delighted to be supporting our client in the recruitment of a confident, organised and enthusiastic Sales Administrator to join their growing team.

This is an excellent opportunity for an individual with strong communication skills, a professional telephone manner and good IT knowledge to play an important role in supporting the business and developing relationships with new and existing contractors.

We are looking for someone who is comfortable speaking with people over the telephone, can confidently hold engaging conversations and enjoys building positive working relationships.

The successful candidate will be proactive, personable and well-organised, with the ability to manage enquiries, maintain accurate records and communicate effectively with potential new contractors.
 
The Role
As Sales Administrator, you will be responsible for providing administrative and customer support to the sales team, with a particular focus on communicating with prospective contractors, handling enquiries and maintaining accurate information across internal systems.
You will act as an important first point of contact for potential new contractors, ensuring they receive a professional, friendly and informative experience when engaging with the business.
 
Key Responsibilities

• Communicate confidently and professionally with potential new and existing contractors via telephone and email.
• Make outbound calls to prospective contractors, introducing the business and discussing potential opportunities.
• Build and maintain positive relationships with contractors through regular communication and follow-up.
• Hold engaging and informative telephone conversations, understanding contractors'' requirements and answering general enquiries.
• Provide administrative support to the sales team, ensuring day-to-day activities run smoothly.
• Maintain accurate contractor information, contact details and communication records using internal systems.
• Update databases, CRM systems and spreadsheets with relevant information.
• Respond promptly and professionally to incoming telephone calls and emails.
• Identify potential opportunities and pass relevant information to the appropriate team members.
• Follow up with prospective contractors to maintain engagement and develop relationships.
• Work closely with colleagues to ensure effective communication and a high standard of service.
• Support general office administration and other business activities as required.

Skills & Experience
We are keen to hear from candidates who can demonstrate:

• Excellent telephone manner - Confident, friendly and professional when speaking with people over the phone.
• Strong communication skills - Able to hold natural, engaging conversations with potential contractors and build rapport.
• Good IT and systems knowledge - Comfortable using Microsoft Office, databases, CRM systems and other internal software.
• Confidence in making outbound calls - Happy to approach potential new contractors and introduce the business.
• Relationship-building skills - Able to establish trust and maintain positive working relationships.
• Strong organisational skills - Capable of managing multiple enquiries, maintaining accurate records and prioritising workloads.
• Attention to detail - Ensuring information is recorded accurately and efficiently.
• A proactive attitude - Willing to take initiative, follow up on enquiries and support the wider team.
• Teamwork - Comfortable working collaboratively in a busy office environment.

Previous experience in sales administration, customer service, contractor coordination, recruitment or a similar office-based role would be advantageous.
However, we would also welcome applications from individuals with excellent communication skills, strong IT abilities and the confidence to engage with people over the telephone.

About You
The ideal candidate will be outgoing, approachable and confident, with a genuine interest in speaking to people and developing professional relationships.
You will be someone who enjoys picking up the phone, can keep conversations flowing naturally and is comfortable communicating with individuals from different backgrounds.
Above all, we are looking for someone with the right attitude, a willingness to learn and the confidence to represent the business professionally.
Interested?
If you are a confident communicator with strong administrative skills and enjoy building relationships over the telephone, we would love to hear from you.
Apply today to find out more about this exciting opportunity!