Customer Care Advisor/Planner - B78 3HLPPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio.This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service.Pay Rate: 16.53 per hour (inclusive of holiday pay)Working Hours: Monday to Friday 08:00 - 17:00Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team.Key Responsibilities:Plan and schedule responsive repairs and maintenance works for operatives and subcontractorsEnsure operatives'' diaries are fully utilised while allowing for emergency and priority worksLiaise with residents to arrange appointments and manage expectationsPrioritise urgent repairs, vulnerable resident cases and compliance-related worksMonitor job progress and adjust schedules due to delays, access issues or emergenciesWork closely with supervisors, operatives and managers to ensure works are delivered efficientlyAllocate jobs with the correct skills, materials and time requirementsManage follow-on works and ensure tasks are raised and scheduled promptlyMaintain accurate records with