Job Title: Account HandlerLocation: Unity Insurance, Lancing, West Sussex, BN15 8UWSalary: £26,199 per year, Band C, Level 3Hours: Full-time, 35 hours per weekContract: Permanent About the Role and Unity: Unity Insurance is part of The Scouts, and we''re proud to support charities, youth groups, and not-for-profit organisations-including Scouts and Guides-by helping them protect what matters most. We''re a small, friendly team with a big purpose, and we''re now looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy building meaningful relationships while making a real difference, we''d love to hear from you. As an Account Handler, you''ll be a key point of contact for our clients, providing expert support and ensuring they receive the right insurance cover for their needs. This is a varied and rewarding role where customer care, accuracy, and teamwork are at the heart of everything you do What you''ll do as an Account Handler: Acting as the first point of contact for clients Providing quotations, advice, and ongoing policy support Managing renewals, mid-term adjustments, and claims Identifying and recommending additional products where appropriate Ensuring all administration is accurate and completed on time Delivering excellent customer service and supporting the growth of our client base What we''re looking for as an Account Handler: Previous experience in insurance and customer service Understanding of