Ocean Freight Operator Account manager Location: Leeds Salary: Up to £36,000 + Monthly Bonus Benefits: 24 Days Holiday + Bank Holidays Team Days Out Career Development Amazing Culture We re recruiting for an exceptional opportunity with one of the most respected small freight forwarding businesses in the market. This is not your average logistics company they ve built a genuinely supportive, positive and people-first culture where staff stay long term, are valued properly, and actually enjoy coming to work. The business has incredibly low staff turnover, a relaxed but professional environment, and leadership that truly rewards hard work. Team events have included race days, holidays abroad, social events and regular incentives because they believe good people deserve to be looked after. Responsibilities: Handling FCL and LCL import/export shipments Coordinating bookings with shipping lines, hauliers and overseas agents Completing shipping documentation accurately Customs clearance support and compliance Tracking shipments and proactively updating customers Managing customer queries and providing excellent service Building strong relationships with clients, suppliers and internal teams Supporting the wider freight team when required What We re Looking For? Previous experience within Ocean Freight Operations Import and/or export experience Strong organisational and communication skills Ability to work in a fast-paced environment A positive attitude and team-focused mindset S