Job Title:Saferty and Security Location: Newcastle Upon Tyne Salary: Competitive Type: Permanent Sector: Public Sector Job Description Our Fire and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities: • Servicing on our wide range of Enterprise Level CCTV and Access Control Systems, including Fire Detection and Intruder Alarm Systems. • Retrofit upgrades / extensions to existing systems as part of remedial works packages. • Provide high levels of customer service. • Understanding site plans, to allow installs to take part based on site survey documentation. • Reactive call outs to site, with an aim to provide a first-time fix. • Provide on-site technical support and solutions to customers during both reactive and planned visits. • Complete documentation in line with company standards. • Work as part of a 24/7 on call rota. • Advise customers on the latest products and services to improve efficiency. • Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security a