Role overview: First Line ManagerBasingstoke Basingstoke Customer Service Centre Permanent Full Time Salary £34000 At Currys we''re united by one passion: to help everyone enjoy amazing technology. As the UK''s best-known retailer of tech, we''re proud of the service our customers receive - and it''s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Join us as a First Line Manager and you''ll be making the magic happen in our Customer Services Centres and Delivery Centre. You''ll be coaching and motivating your team to make every step of the distribution operation first-class, so we keep making amazing happen for our customers. You''ll be finding what works well and striving to make it even better. You''ll believe in getting things right first time for our customers and love delivering the best customer service, getting a buzz out of resolving logistical and practical challenges. It''s a great feeling, one you''ll get to experience often. Role overview: As part of this role, you''ll be responsible for: Overseeing the running of the site, staffing and other resourcesMotivating a team of delivery drivers, warehouse teams and support colleagues to deliver on targetsProviding regular and consistent performance feedbackInfluencing operational decisionsWorking closely with other internal/external departments to ensure smooth-running operationCommunicat