Hybrid12 months FTCAn exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation in a 12 month FTC. This role sits at the heart of the customer experience, providing professional front-line technical support to customers across a range of products and brands. You will be responsible for responding to customer technical enquiries, ensuring accurate information is provided and working towards a first-time resolution wherever possible. The role requires strong communication skills, a proactive mindset, and the ability to manage customer journeys across multiple touchpoints. Working closely with internal teams, dealers, and service partners, you will play a key role in delivering excellent after-sales service and operational efficiency.Key Responsibilities:Provide high-quality technical support to customers, aiming for first-time resolution of enquiriesBuild and maintain strong relationships with service agents, dealers, and internal stakeholdersTake ownership of customer interactions from enquiry through to resolutionAuthorise product collections and arrange warranty repairs when requiredIdentify opportunities to improve efficiency and contribute to operational excellenceSkills and Experience:1-2 years'' experience in an after-sales, technical support, or customer support environmentExcellent interpersonal and communication skills with the ability to engage at all levelsStrong written and verbal