DirectorateOperationsBusiness AreaQA - NQLocationDalkeithSalary range£43,048 - £49,020Type of ContractPermanent ContractPart Time/Full TimeFull Time/''Happy to talk flexible working''WorkstyleHybridActual Hours35Closing Date13/07/2025Ref No6616Job DescriptionThe Scottish Qualifications Authority is Scotland''s national awarding and accreditation body. We are trusted to oversee thousands of qualifications that are available in schools, colleges and workplaces, not just in this country, but around the world.We are looking for an Operations Manager to work within our operations directorate as part of the National Qualifications Quality Assurance - Verification and Approval (NQVA) team. The team plays a key role in delivering the quality assurance part of our operational tasks including processing requests for approval to deliver SQA qualifications and verification of their delivery.This is an exciting and dynamic role working across SQA with multiple team engagement. You will deliver against critical internal and external Key Performance Indicators (KPIs), Service Level Agreements (SLAS) and have an excellent understanding of project delivery. This role is for someone who is keen to get involved with critical tasks that require you to roll your sleeves up and get in-volved directly with the NQVA team, colleagues across the organisation and our stakeholders,The successful candidate will be joining a well-established and talented team. They will be required to lead and manage the