SECURITY OPERATIONS MANAGER Location: London and surrounding territories Salary: £50,000 + Car Join an Award-Winning Business That Puts People First We re a leading national security, commercial cleaning and associated services provider. We re no ordinary security company with hundreds of highly-skilled and experienced security personnel on our team, we are a leading security provider, offering security services UK businesses can trust. As we continue to expand, we re looking for an exceptional Security Operations Manager to join our rapidly growing team. What You ll Be Doing Operational Account Planning and Delivery Oversee day-to-day security operations across all client sites. Ensure that security staff are deployed effectively according to client contracts and operational needs. Monitor service quality and take corrective action when performance issues arise. Implement and maintain Standard Operating Procedures (SOPs) for all security operations. Client Perspective (existing and new) Serve as the primary contact for clients, ensuring satisfaction with security services. Conduct regular client meetings, site visits, and performance evaluations. Address and resolve client complaints or incidents promptly. Take responsibility for the mobilising of new contracts to ensure a right first time approach facilitating a sound platform to build the relationship Play an active part in being an ambassador for the business by ensuring you personally engage with social media challeng