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Permanent

Telesales Executive

Lincoln
money-bag 13.50-13.50 Hourly
3006707275
Posted 3 days ago

If you are a talented and experienced Telephone Sales Professional and looking for an exciting and busy role up to Christmas then our client may have just the role for you. Salary: £13.50 per hour Hours: Monday Friday, 09 30 (with flexibility required from mid-November to mid-December) The role could and will be as a Corporate and Customer Assistant and there are several roles that will be available. Responsibilities Customer Service You ll work closely with our Customer Service Co-ordinator to ensure smooth day-to-day operations. Key Tasks • Manage customer communications across email, telephone, and live chat. • Process orders and update dispatches across multiple E-commerce platforms • Monitor the delivery dashboard, resolve delivery exceptions, and liaise with couriers. • Process corporate and wholesale orders. • Reply to customer reviews and manage feedback. • Support with enquiries and general admin tasks. Corporate Sales You ll play a key role in building and supporting our corporate sales team while also assisting the wider customer service team. Key Tasks • Make phone and email outreach to new and existing customers. • Process orders and update records in internal systems. • Provide support to existing accounts and assist with lead generation. • Work efficiently through call lists and daily task lists. • Set up quotes for approval and record sales accurately. • Provide customer support via calls, live chat, and emails when required. Administration You ll provide ess

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