Here at Heart of England Mencap we enable people with learning disabilities to lead fulfilling lives allowing them to thrive and do, be and feel their best! We know that we can only achieve this by hiring the best staff who share our values.Do you want a rewarding career in care where you can really make a difference everyday?We are looking for a passionate, committed, strong and resilient Service Manager to develop and support our employees and customers to live their best lives! Your duties will include overseeing the effective, outcome focused day-to-day delivery of high-quality support, meeting the requirements of the contract, in relation to hours of support provided and to promote and encourage a culture that demonstrates how we actively deliver our values and beliefs. Also you will be required to lead the service and the team members to deliver care and support that demonstrates empowerment, choice, personalisation care and compassion, and that also demonstrates the principles of equality, diversity, respect and dignity. As well as ensuring the support and care systems and actions enable people to achieve their highest levels of independence, life aspirations and fulfilment appropriate for each person supported. This role also requires you to achieve and exceed budgeted targets for service hours, number of customers, staff management and surplus levelsThis position is for 40-hours per week at our Ash Grove service in Evesham. Flexibility will be required for early morn