Hays are working with a public sector organisation in Gloucestershire to recruit a 12-month FTC SharePoint SME / Desktop Support Engineer. Salary c 30,000 - 35,000 and mostly site based in Gloucestershire. Key ResponsibilitiesAdminister and maintain SharePoint Online sites, libraries, permissions, security, and governance. Support the Trust''s SharePoint migration project and ongoing platform improvement. Provide support for SharePoint incidents, requests, troubleshooting, and user queries. Monitor performance, compliance, and storage, escalating issues where required. Create user documentation, training materials, and promote best practice. Assist with Service Desk operations, account administration, asset management, and supplier liaison.Deliver excellent customer service and stakeholder engagement across the organisation. Key RequirementsEssentialRelevant IT qualification or equivalent hands-on experience. Experience with Microsoft 365 / SharePoint Online administration. Knowledge of ITIL and Service Desk support processes. Strong stakeholder management, communication, and customer service skills.Experience using incident and service request management tools. DesirableNHS experience. Microsoft certifications. Exposure to desktop, server, or network support environments.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the TandC''s, ..... full job details .....