Customer Service Advisor - 12 month contractLocation: SwindonSalary: 14.56 per hourHours: Full Time, 35 hours per weekStart Date: November 2026Working Pattern: Office-based during training, then hybrid working availableJoin a Leading Banking Customer Service Team!We''re recruiting for Inbound Customer Service Advisors to join a well-established banking organisation in Swindon. This is an excellent opportunity for candidates who enjoy helping customers, solving problems, and delivering outstanding service in a fast-paced environment.Following a comprehensive training programme, you''ll have the opportunity to work on a hybrid basis, combining office and home working.The RoleAs an Inbound Customer Service Advisor, you''ll be the first point of contact for customers, handling a variety of everyday banking enquiries. You''ll provide a professional and helpful service while ensuring customer needs are resolved efficiently and accurately.Responsibilities Handling inbound customer calls regarding general banking enquiries Assisting with account-related questions and updates Supporting customers with online and mobile banking queries Providing information on products and services Resolving customer issues at first point of contact where possible Accurately updating customer records and systems Delivering excellent customer service while adhering to company procedures and regulatory requirementsWhat We''re Looking For Previous customer service experience, ideally within a contact ..... full job details .....