Aftermarket Sales Account Executive

Location: Lutterworth, Leicestershire (Carl Zeiss IQS Ltd)

Department: Industrial Quality Solutions - Aftermarket

Reports to: Aftermarket Sales Lead

Are you a target-driven sales professional with a knack for building lasting customer relationships and a passion for cutting-edge metrology solutions£ Join our expanding Aftermarket Sales team within the Metrology andamp; Inspection division and help us deliver world-class software, support agreements, training, accessories and retrofit solutions to our loyal customer base.

🔑 What You''ll Do

• Territory Management
• Own the end-to-end renewal process for software agreements, support contracts, training and accessories.
• Proactively engage customers to ensure high satisfaction, retention and contract coverage.
• New Business Generation
• Self-source and qualify leads via cold calling, networking and referrals.
• Develop and execute strategies to drive new opportunities across your territory.
• Customer Relationship Management
• Build deep, consultative relationships to understand customers'' needs.
• Leverage the full ZEISS portfolio to deliver tailored aftermarket offerings.
• Team Collaboration
• Partner with colleagues across Sales, Technical Support and Applications to close deals and drive growth.
• Negotiation andamp; Closing
• Negotiate pricing, terms and contracts to secure mutually beneficial agreements.
• Overcome objections and consistently achieve closing targets.
• Performance Tracking andamp; Reporting
• Meet or exceed monthly/quarterly sales goals.
• Maintain accurate CRM records and use data to refine your approach.
• Product Mastery
• Stay current on software releases, support offerings and accessory upgrades.
• Educate customers on new features and long-term value.

🎯 Your Success Metrics

• Sales Performance: Achieve growth targets for renewals and new business.
• Contract Coverage: Maintain a high percentage of customers under active contract.
• Customer Retention andamp; Satisfaction: Deliver excellent service and support.
• Reporting: Provide timely, accurate insights on sales pipeline and results.
• Team Contribution: Collaborate effectively to meet collective goals.

👤 About You

• Proven Sales Track Record: Experience in Sales, Account Management or Business Development ideally within Aftersales.
• Results-Oriented: Demonstrable success hitting or exceeding sales targets.
• Relationship Builder: Strong interpersonal skills with an ability to influence at all levels.
• Self-Starter: Able to work independently, organise your territory and drive results.
• Process-Driven: Excellent organisational skills and attention to detail.
• Communicator andamp; Negotiator: Clear, persuasive verbal and written communication; confident in closing deals.

Desirable:

• Previous experience in an Aftersales environment
• Familiarity with metrology or inspection software and services

🌍 What We Offer