Director of Operational Services (12-Month FTC)Hybrid based from Birminghamc. £90,000Full-time, Fixed Term Contract (12 months)Are you an experienced and values-driven senior leader with a track record of delivering high-quality services in regulated care environments? Do you thrive in fast-paced, multi-site operations where people are at the heart of everything you do?We re supporting a leading national charity to recruit an interim Director of Operational Services on a 12-month fixed-term contract. This is a key leadership role, responsible for ensuring that services are person-centred, high-quality, and compliant and most importantly, that they truly change lives.You ll be leading a team of five Heads of Operations and a PA, working closely with senior colleagues across the organisation to deliver on strategic priorities, embed a culture of excellence, and ensure people with complex needs can live the lives they choose.Key Responsibilities Lead and inspire regional operational teams to deliver safe, responsive, and person-centred services. Ensure services meet or exceed all regulatory standards (CQC, Ofsted, CIW, etc.). Drive a performance-focused culture grounded in values, inclusion, and support. Monitor and manage operational budgets, driving financial sustainability and identifying opportunities for growth. Champion innovation, technology, and service improvement to enhance independence and quality of life for those supported. Collaborate with colleagues across directo