Network and Communications ManagerOverview Seeking an experienced Network and Communications Manager to lead IT network and communications operations, governance, and strategy. The role covers WAN, LAN, WLAN, firewalls, telephony, mobile infrastructure, and data centre/server rooms, with a focus on lean processes, scalable solutions, and continuous improvement.Key ResponsibilitiesOrganisation and GovernanceLead and manage network and communications services, ensuring operational excellence.Define and implement standards, policies, and procedures.Ensure KPI targets are met and evolved to match capability and maturity.Report on service status to leadership.OperationsManage network tools, updates, patching, and security compliance.Provide coverage for both core and out-of-hours support.Ensure services are documented, supported, and reviewed throughout their lifecycle.Deliver service improvements while maintaining budgets.CollaborationBuild strong relationships with internal stakeholders and 3rd party partners.Manage partner performance against SLAs and KPIs.Support wider IT service delivery goals.Strategy and VisionDevelop team roadmaps and strategies.Prioritise requirements and manage expectations.Oversee budgets, risk registers, and capability mapping.Identify and implement service improvements.LeadershipSet and align team objectives.Conduct talent reviews and manage recruitment.Promote open communication, feedback, and a high-performance culture.Inspire and engage teams throu